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At a ceremony in the Shelbourne Hotel in Dublin last month, Paul Gill, Managing Director of The Claregalway Hotel proudly accepted the prestigious Hotel and Catering Review Gold Medal Award for his wonderful west of Ireland establishment!

Listed amongst the finest hotels in the land, The Claregalway Hotel stood out from the crowd and was recognised for their excellence in the areas of hospitality and customer service. A thrilled Mr. Gill said, “ We at The Claregalway Hotel are delighted to be recognised tonight among the brightest and best in the Irish Hotel and Catering Industry. We have worked hard with our loyal and dedicated team of staff towards this and to receive this award while we are celebrating our 5th birthday is a bonus!”

The Gold Medal Awards are considered to be the leading independent awarding body in the Hotel and Catering Industry. A delighted Paul Gill, paid tribute to the wonderful customers who have supported the hotel since it’s opening 5 years ago, “This award is reflective of our customers who help us to improve our standards year on year with their feedback and suggestions. To win this and The Fáilte Ireland Mark of Best Practice Award for 2009/2010 while retaining the Fáilte Ireland Service Excellence Award for 2009/2010 is a dream come true!”.

CLAREGALWAY HOTEL in Claregalway, Co Galway, scooped one of the top awards in the Irish hospitality industry when it won the coveted Hotel & Catering Review Gold Medal Award for Three Star Hotels, sponsored by BWG Foodservice at the Gold Medal Awards in Dublin on 21st September.

The hotel beat off stiff competition from three star hotels across Ireland to win the prestigious Gold Medal Award at the event organised by Hotel & Catering Review, the leading magazine for the Irish hospitality and catering industry.

Celebrating their 21st anniversary this year, the Gold Medal Awards recognise and reward excellence within the Irish hotel and catering industry. A total of 14 category awards were presented to hotels, restaurants and caterers at this year’s glamorous gala ceremony in Dublin’s Shelbourne Hotel which was attended by the cream of the Irish hospitality industry. (See Editor’s Note for full list of award winners.)

Claregalway Hotel is a fine example of the best of Irish hotelkeeping,’ said Sarah Grennan, editor of Hotel & Catering Review and chair of the Hotel & Catering Review Gold Medal Awards Jury. ‘Our judges raved about this jewel of Galway, which excelled in all areas of hospitality, providing great food, comfortable surroundings and warm, friendly, efficient service. It is a worthy winner of this coveted award.’

Located in the heart of the bustling village of Claregalway, the Claregalway Hotel is a hit with locals, who flock to the popular Tí Cusacks Bar & Grill, and visitors to the region who rave about the hotel’s warm and friendly service, great food and comfortable facilities.
Marking their 21st anniversary this year, the Hotel & Catering Review Gold Medal Awards are recognised as the leading independent awards programme for the Irish hospitality industry. Competition for the awards is intense, with a record number of entries this year, and the rigorous assessment process is judged in two parts – first on the business case put forward by hotels, restaurants and caterers in their submission document and following that by a site visit which is unannounced and conducted anonymously in the cases of hotels and restaurants, and announced in the In House and Institutional Catering and Hotel Group categories. Hotel & Catering Review’s Gold Medal Awards Jury is made up of 11 highly regarded industry professionals who have been selected by the magazine for the breadth of industry knowledge and experience they bring to the judging process.