CLAREGALWAY has celebrated a jobs boost this week with the official opening of a facility that has created almost 40 jobs across two centres in the county.
ASPECT, a global provider of customer contact and Microsoft platform solutions operates out of two bases, one of which is located in the Claregalway Corporate Park, and at the IDA Business Park in Dangan in Galway City.
The new Aspect facilities deliver customer technical support, provide software production and distribution, and serve as a shared services centres for select administrative functions.
Minister for State at the Department of Jobs, Enterprise and Innovation, John Perry performed the official opening this week.
“Aspect is an excellent addition to the thriving technology sector in Ireland and endorses Ireland’s international reputation as a leading location for global software and IT services,” said the Minister.
“Having distinguished itself as a global industry leader with its customer contact solutions, Aspect’s expansion in Ireland is creating employment opportunities across a range of high-value activities, which are strategically important to the company’s overall operations.”
Mark King, senior vice president, Europe and Africa for Aspect said the availability of a multilingual workforce, along with high-calibre software engineers trained in NUI Galway and GMIT, and the support of IDA Ireland, exemplifies the decision to locate in Galway is the right one for Aspect.
Mike Provenzano, chief financial officer, Aspect said: “The official expansion of Aspect’s European operations in Ireland lets us take advantage of this dynamic marketplace to manage growth in this region.”
The Galway facilities will provide technical support to Aspect customers in Europe, the Middle East, Africa and some parts of Asia Pacific.